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Responsible Disclosure UK

Dutch version
Our Hall of Fame page shows all who we would like to say “Thank you!” for reporting vulnerabilities in a responsible way.

‘Responsible’ in terms of working following our Responsible Disclosure Policy. We honor them because now we can protect our users data and our systems in a better way.

At DutchDare International, we consider the security of our systems a top priority. But no matter how much effort we put into system security, there can still be vulnerabilities present.

If you discover a vulnerability, we would like to know about it so we can take steps to address it as quickly as possible. We would like to ask you to help us better protect our clients and our systems.

Please do the following:

E-mail your findings to security@dutchdare.nl. Encrypt your findings using our Public PgP Key to prevent this critical information from falling into the wrong hands,
Do not take advantage of the vulnerability or problem you have discovered, for example by downloading more data than necessary to demonstrate the vulnerability or deleting or modifying other people’s data,
Do not reveal the problem to others until it has been resolved,
Do not use attacks on physical security, social engineering, distributed denial of service, spam or applications of third parties, and
Do provide sufficient information to reproduce the problem, so we will be able to resolve it as quickly as possible. Usually, the IP address or the URL of the affected system and a description of the vulnerability will be sufficient, but complex vulnerabilities may require further explanation.
What we promise:

We will respond to your report within 3 business days with our evaluation of the report and an expected resolution date,
If you discover a vulnerability and investigate it, you might perform actions that are punishable by law. If you abide by the rules of our responsible disclosure policy for reporting the vulnerabilities in our systems, we will not report your offence to the authorities and will not submit a claim*,
We will handle your report with strict confidentiality, and not pass on your personal details to third parties without your permission,
We will keep you informed of the progress towards resolving the problem,
In the public information concerning the problem reported, we will give your name as the discoverer of the problem (unless you desire otherwise), and

We strive to resolve all problems as quickly as possible, and we would like to play an active role in the ultimate publication on the problem after it is resolved.

* It is important for you to know, however, that the public prosecutor’s office (the “Openbaar Ministerie”) – not DutchDare International – will decide whether or not you will be prosecuted, regardless of whether DutchDare International files a report to the Dutch authorities. We neither represent nor guarantee that you will not be prosecuted if you commit a criminal offence when investigating a vulnerability.